Frequently Asked Questions ❓
🕴️ About the Miniatures
What exactly do you make?
We create custom 3D-printed miniatures of people and characters based on uploaded photos. These figures are full-body, full-color, and made from high-quality resin using advanced 3D printing technology.
What Avatar sizes are available?
We currently offer:
- 6 CM – Compact and cute
- 9 CM – Great for gifts or small collectibles
- 12 CM – Balanced size and detail
- 15 CM – Premium display quality
More sizes and styles coming soon!
Are the figures poseable?
Our miniatures are solid resin statues (not articulated or movable). You can choose a default standing pose for standard orders. Custom poses (e.g., action stances, crossed arms, peace signs, etc.) are available only with our fully customized design package, which includes extra modeling time and costs more.
📸 Photo & Avatar Creation
What kind of photos should I upload?
For best results, upload:
- A clear front-facing photo of your face
- Two side view or angled shot (optional but helpful)
- A full-body photo if you want a custom pose
Avoid blurry images, shadows, or sunglasses unless you want those features modeled.
Can I choose my clothes or outfit?
Yes! You can select an outfit using our avatar builder, or upload reference images. If you have something specific in mind (like cosplay, uniforms, etc.), mention it in your order notes—we’ll match it during modeling
How do I create my avatar?
Just go to Create Avatar and:
- Upload 1-3 photos
- Choose Body-Type and Outfit
- Customize your look
- Submit your avatar for modelling
⏱️ Order & Fulfillment
How long does it take?
- 1–3 business days
- 7–10 days depending on location
You’ll get updates at every step, and full tracking once shipped.
Where do you ship?
We offer worldwide shipping, including to the USA, Canada, Australia, UK, and most of Europe. If you're unsure about your location, email us before ordering.
Can I rush an order?
Yes! We offer priority modeling for urgent gifts or events for additional charges . Contact us at support@avatarcrafts.com and we’ll let you know what’s possible.
Will I see a preview before printing?
Yes. You’ll get a digital 3D preview of your model before we print. You can request minor adjustments if needed.
💳 Payments & Refunds
What payment methods do you accept?
We accept:
- Credit/Debit Cards (Visa,Mastercards, etc)
- Paypal
Can I cancel or edit my order?
You can cancel within 6 hours of placing your order if modeling hasn’t started. Once the model is in progress, cancellations or refunds are not guaranteed.
Do you offer refunds?
Because each figure is fully custom-made, we Only offer refunds IF:
- The Item arrives damaged
- We fail to deliver in 60 days.
Let us know at support@avatarcrafts.com and we’ll help resolve the issue.
🛠️ Other Questions
Can you make a figurine of a loved one who's passed away?
Yes, with proper photos (even older ones), we can create a respectful memorial figure. Just mention it during your order or contact us directly.
Can I order multiple figures of the same person?
Absolutely. Once your 3D model is ready, we can print multiple copies at discounted rates.
I’m an influencer/content creator—do you offer collabs?
Yes! We love working with creators. Email us at support@avatarcrafts.com with your links and pitch.
Couldn't find your answer?
We're here to help. If you couldn't find the information you were looking for, please reach out to us directly. Our team is eager to assist you.